People
The desk behind the judgment.
One of these people becomes personally responsible for your visibility. That is the whole point.
The seats
Introduced by seat, not by name.
The editor
Reads every draft before anything moves. Headlines are rebuilt, unready work returns with notes, and nothing goes out that the desk wouldn't sign twice.
The strategist
Plans the route market by market — which countries, which agencies, which wire, in what order — and attaches the reasoning, so the plan can be argued with.
The account manager
One person who knows the file: its history, its timing, its people. The same voice on every call — not a queue of tickets.
Why no names here: the desk introduces its people to clients, not to the open internet. When an engagement begins, the editor and strategist on your file are named to you — with their history and a direct line — before any work begins. The introduction starts where the work starts: send a draft, and the editor who reads it signs their notes.